Interlibrary Loans (ILL)

What is an Inter Library Loan?

If an item is not held in our Library, or is missing from the collection, it may be possible to arrange a loan from another Library.

How can I make a request?

A request may be made in person, by phone, by email
or a direct request through Libraries Australia (see below).


Administration charge for all ILLs                                            $2.80

Additional charge if item only available                                   $16.50
from a University or Special Library     

Guidelines for inter library loan requests

Titles published within the last 2 years are not available for Inter Library loan from other libraries. In this case, a 'Suggestion for purchase' may be requested and we will endeavour to purchase the item(s) to add to our Library collection, at the discretion of the Collection Manager.

Multiple requests - some considerations:

  • There is a limit of 5 requests at any one time (pending and received).
  • The order of arrival of requested items cannot be guaranteed.
  • The number of items that may arrive at any one time is beyond Library control.
For these reasons it is suggested that items be ordered one at a time, especially for a series.

 What type of items can be borrowed?

Material that may be requested on Inter Library loan includes books, journal articles, talking books and foreign language items.


Enhanced Requests

Requesting Inter Library Loans directly through Libraries Australia

Check Wollondilly Library catalogue to make sure we don't hold the title or that it's not on order.

Go to Libraries Australia website
Click Login at the top right of the Libaries Australia banner.
User Name       NWOLEU
Password          NWOLEU1

Search. Use this if you just want to search by title.
For author, ISBN or subject search, click on Advanced Search.
If more than one hit, click on the particular item you want, then click Get This Item button.
Scroll down to check that public libraries hold this title, unless you are willing to pay an additional $16.50 if the title is only availavble at non-reciprocal libraries.

Select 1. Request a loan through your library.
Fill in all the fields marked * and Wollondilly Library ID No: (under barcode on your library card), click Next.
You will be asked to check all details are correct then Submit.

You will receive a confirmation email of your request from Libraries Australia.
You will be contacted when the item you have requested is available to be picked up.

$2.80 to be paid when you pick up the item from Picton or Mobile Library, plus $16.50 if from a non-reciprocal library.




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